We have always been very cautious about building, especially when family members have had bad experiences in the past with such projects. Thus, when we first approached Normus, it wasn’t without trepidation. However, our first meeting with the directors, planners and administration manager was impressive – highly professional, thorough and informative – and we soon found that our fears were fruitless. We were even shown other projects undertaken by Normus so that we could view first hand the high quality of their work. Our experience with Normus has been nothing but seamless and they have been a joy to work with.
From the onset, with the exception of unavoidable delays outside of Normus’ control (such as delayed council approvals and inclement weather) everything is set to a planned schedule which is strictly adhered to. Communication with our delightful administration manager is frequent, with weekly to fortnightly reports on the progress of the building. Even the outbreak of
the COVID virus has done little to impede this.
All variations to the original design were catered for (and we had quite a few) and nothing is left to chance, with all variations consulted with us prior to their installation – and this is often done more than once. Furthermore, we have frequent visits to the building site to view its progress and to further confirm that everything is as we expect it to be.
Normus has also greatly impressed us with the professionalism of their team. From the site supervisor to the tradespeople, we have encountered at our building site, and the reputable companies they utilise in the construction of their houses.
We would highly recommend Normus, in a heartbeat, to anybody looking to build a home. We have not looked back since we first walked in through their doors. From the bottom of our hearts, thank you, Normus.
Roberta & Gary, Somerton Park
